Content Recovery after domain expiration

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  taniatrippingout · Member · Oct 3, 2022 at 2:47 pm

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  Hi there,
  My domain http://www.whoneedssalad.com recently expired and none of the content is saved under the ‘posts’ section. It was hosted via BlueHost. How do I go about recovering this content? If I have to pay for a renewal that’s fine, but am I able to be refunded if the content does not return?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Oct 3, 2022 at 2:51 pm

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  Your domain expired on July 13 2022 and moved away from wordpress.com on August 18 2022 . When you let a domain expire you are literally saying you no longer want to use that domain. There is no legal ground to claim that domain.

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  taniatrippingout · Member · Oct 3, 2022 at 2:54 pm

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  I don’t care about the domain, I care about the content on the site, in this case all my recipes which are no longer stored in my wordpress “posts” section. I didn’t realize that the content disappears once the domain expires.

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  staff-blorbo · Staff · Oct 3, 2022 at 6:13 pm

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  Hello, unfortunately, your site was not hosted with WordPress.com recently. It was a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two separate entities, we cannot access files or data for sites hosted elsewhere, so WordPress.com staff can only assist with sites hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  The site was also not using our backup product https://jetpack.com/upgrade/backup/ so we’re unable to directly assist with this.

  In this case, I recommend contacting Bluehost to ask if they still have a backup of your account that they can restore: https://www.bluehost.com/contact

  If not, you’ll at least be able to use your old WordPress.com site https://whoneedssalad.wordpress.com/ which you used up to November 2017, and copy/paste content from an archived copy, like https://web.archive.org/web/20220215141900/https://www.whoneedssalad.com/