Content was deleted after changing theme
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https://ngockhanhsworld.wordpress.com/2015/12/29/cine-reviewbuoc-di-the-ky-nin-tho-ma-xem/
This was my post with the content reviewing a movie named The Walk, in Vietnamese language. One day, after changing my blog’s theme, I found out that all the content was deleted for no reason. Furthermore, I am not the person who deleted it, so I do not know how to recover. I do not have any back up, so please help me recovering the content. (and please let me know the cause of it, so I can prevent it in the future.
Thank you in advance!The blog I need help with is: (visible only to logged in users)
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Changing themes never results in any content deletion. However, sharing your login information or ignoring the recommendation for having only one Admin per site can result in this.
For all posts go to http://ngockhanhsworld.wordpress.com/wp-admin/edit.php
For all pages go to http://ngockhanhsworld.wordpress.com/wp-admin/edit.php?post_type=page
For all uploaded media go to http://ngockhanhsworld.wordpress.com/wp-admin/upload.php -
re: hacked accounts and blogs
If anyone is posting anything to your blog or removing anything from it, or changing anything in it, or if your blog has been deleted and you did not delete it, then it’s most likely that you have provided them with the ability to do so, either deliberately by adding them as official users, or by allowing them access to your login information, or by posting content that makes it easy for them to guess what your log-in information is.
For you the question that needs to be answered is: Who, aside from me, has access to my login information?
Go to your email program immediately and change the password to a very difficult one because that’s how many hackers gain access to blogs.
Read > http://en.support.wordpress.com/security/
Change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password
You can also reset your password via your Settings tab on the WordPress.com home page:
http://wordpress.com/#!/settings/Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.
Use two step authentication http://en.support.wordpress.com/security/two-step-authentication/
Run a security scan on your computer. See here to run a security scan http://geekflare.com/online-scan-website-security-vulnerabilities/
Never leave your computer logged into your blog and walk away from it. Always log out properly.
Note: Staff will not restore deleted content. You may be able to use Google’s cached docs to copy paste content into new posts and pages. You may be able to use Internet Archives Wayback Machine to do the same.
P.S. Staff have records of who did what under which username and login information and when they did it. This thread with modlook for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it. Note that there is a backlog and be patient while waiting.
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Thank you for your very kind note, I have just changed my password for my security. But now is there any solution to recover my content, at least words?
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Please be patient while waiting for Staff to examine your records and respond to you here.
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Hi –
As timethief mentioned, changing your theme would not remove any content from your blog. I do not see the post in question in your trash so it has been permanently deleted.
We may be able to restore it. First, you need to change the password on your account and enable 2 factor authentication. If we are able to restore the site it will be from the time of deletion. Anything that you’ve added since then will not be restored.
Please read over this information carefully: https://en.support.wordpress.com/selecting-a-strong-password/
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I got it. And I changed my password like what you instructed. Is there anything else I need to do?
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Hi there,
We actually cannot restore a backup for only a single post. But that missing post is still in Google’s cache, so you should be able to recover it from there by copy-pasting it into a new post:
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