Continually Needing to Restore Site

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  administratorefpnowcom · Member · Sep 6, 2022 at 12:58 pm

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  Hello,

  Something weird is going on with where if there’s a tiny network blimp or if I have to reset the service on Azure the whole website turns white. When I login it to the WordPress portal it looks like every configurations has been erase and I continually have to restore from a back up. It’s like WordPress does not remember previous settings. This has become very annoying due to continually needing to restore the website and it affects our business. Please advise.

  Thank you

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  The blog I need help with is: (visible only to logged in users)

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  amiteshg93 · Member · Sep 6, 2022 at 1:34 pm

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  Hi there,

  Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.

  Thank You! :)

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  administratorefpnowcom · Member · Sep 6, 2022 at 2:04 pm

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  The website is currently up and running since I restored it from a backup over the weekend.

  Home

  Thank you.

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  administratorefpnowcom · Member · Sep 7, 2022 at 5:28 pm

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  Hello

  Is there an update? Please advise.

  Thank you,

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  aleone89 · Staff · Sep 8, 2022 at 12:32 pm

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  Hello there,

  This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  It means we are unable to help with this site.

  You would need to reach out for assistance regarding hosting to the hosting provider.