Cookie banner
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Hello, my cookie banner is not displaying properly on my website. It remains at the bottom, and is not floating, and it’s impossible to remove it by clicking on I accept.
Can you help me?
Thanks. -
Hello there, I see there was another forum thread with a similiar problem: https://en.forums.wordpress.com/topic/cookie-banner-wont-go-away-even-clicking-on-the-button-close-and-accept/
As I don’t see an update in this thread I’ll go ahead and tag this thread for Staff assistance. Thanks for your patience while they get back to you.
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what is the URL of your website? Mind these forum is only for websites made on the wordpress.com platform. If you are using the standalone version of wordpress.org, their forum is at https://wordpress.org/support/
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@staartmees, the site in question is a mature site which is why you don’t see the link. Staff can see this information.
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@staartmees my website is a mature site, so you cannot see it on my profile.
@justjennifer thank you very much for your assistance. -
Hi there,
This is a problem specifically with mature sites. Our developers are aware of the issue, but there’s no fix yet, so at this point there’s not anything we can do.
I’ll add your report to the open issue, though, and update here if there are any further developments.
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If you have any of our paid plans, that widget shouldn’t appear at all. But the stuck widget as it is now doesn’t otherwise affect how your site works. It’s entirely up to you, though.
- The topic ‘Cookie banner’ is closed to new replies.
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