Correction for payment

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  aleenig · Member · Apr 29, 2023 at 5:35 am

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  Hello, I have been trying to reach a human, but have had no luck, which is very frustrating. I need to be reimbursed for a payment, please.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Apr 29, 2023 at 5:53 am

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  You can manage your purchases yourself as described at https://en.support.wordpress.com/manage-purchases/

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  staff-zinnia · Staff · May 2, 2023 at 5:16 pm

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  @staartmees, We appreciate a modlook tag on anything payment-related. Thank you.

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  staff-zinnia · Staff · May 2, 2023 at 5:22 pm

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  @aleenig

  I’ve reviewed this account and there aren’t any upgrades, purchases, or anything that could be refunded. Nothing has been bought.
  
  Will you confirm for us which site or account is linked to the purchases? We are happy to help, but need to find the correct account first.

  Alternatively, you can try using https://wpchrg.wordpress.com/ to locate the charge.