Corrupt website after latest updates

  • Unknown's avatar
    lesleyfrench965 · Member ·

    Can not access elementor, all of my YouTube videos have disappeared off of my site and most info on one of my pages.
    This is the error message. PLEASE HELP
    Fatal error: Uncaught Error: Call to undefined function oceanwp_theme_icon_class() in /home/customer/www/betterbalanceforlife.com.au/public_html/wp-content/plugins/ocean-extra/includes/widgets/social.php:291 Stack trace: #0 /home/customer/www/betterbalanceforlife.com.au/public_html/wp-includes/class-wp-widget.php(380): Ocean_Extra_Social_Widget->widget(Array, Array) #1 /home/customer/www/betterbalanceforlife.com.au/public_html/wp-includes/widgets.php(823): WP_Widget->display_callback(Array, Array) #2 /home/customer/www/betterbalanceforlife.com.au/public_html/wp-content/themes/oceanwp/partials/footer/widgets.php(106): dynamic_sidebar(‘footer-two’) #3 /home/customer/www/betterbalanceforlife.com.au/public_html/wp-includes/template.php(732): require(‘/home/customer/…’) #4 /home/customer/www/betterbalanceforlife.com.au/public_html/wp-includes/template.php(676): load_template(‘/home/customer/…’, false, Array) #5 /home/customer/www/betterbalanceforlife.com.au/public_html/wp-includes/general-template.php(204): locate_template in /home/customer/www/betterbalanceforlife.com.au/public_html/wp-content/plugins/ocean-extra/includes/widgets/social.php on line 291

    The site I need help with is http://www.betterbalanceforlife.com.au. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

    Please contact support for the ocean-extra plugin referenced in that error message directly for help with this.

    For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

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