Corrupted Classic toolbar
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Suddenly the Classic toolbar has lost most of its content. For example, it had lost the “More break” button. I had a longish conversation with the automatic customer service but it couldn’t understand how I could get back my old Classic toolbar, it suggested a solution that works but it is awfully clumsy.
Do any of you know what has happened and how I can get back the uncorrupted Classic?
The blog I need help with is: (visible only to logged in users)
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Hi there, are you talking about the toolbar in the full Classic Editor or the Classic Block?
Here’s what I see in the full Classic Editor
And here’s what I see in the Classic Block
These screenshots are taken using Firefox latest version (updated 15 minutes ago) on a Win10Pro PC.
Have you tried logging out and clearing your browser cache or tried using a different browser to the one you normally use?
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Did you try the suggestion of using a different browser or a private browsing window?
Are you using an ad blocker? Try disabling it to see if it isn’t causing the problem.
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I have only one, a Firefox. It seems to be the only one I can have on my ten years old Mac Mini. But what is a pivate browsing window?
I don’t think I’m using an ad blocker since ads continue to show up.
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Did you already try logging out and clearing your browser cache and cookies? This will also log you out of any other website where you are currently logged in. https://wordpress.com/support/browser-issues/
I don’t have a Mac, so can’t check, but in the Firefox File menu there is an option to open a New Private Window. If you are using a Mac, you can also try in Safari.
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Perhaps your browser is outdated – https://www.whatismybrowser.com/
If your MacBook mini is still running a version of macOS from 2014-2015 (like Yosemite, OS X 10.10), the last supported version of Firefox was 78 ESR (Extended Support Release). The latest Firefox is version 145.
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I was recommended this version of Firefox by a pårofessional, so I suppose it’s correct.
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@justjennifer: I think I dare not try another browser since I have such an old computer, I don’t know how to find what is compatible… But where do you find the New Private Option, and what is it?
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But where do you find the New Private Option, and what is it?
Here’s a link to the Mozilla support site that should help answer your questions: https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history
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And what is the relevance for my problem? For the moment I don’t care about tracking, I’m interested in inserting a “Read more” tag.
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