Corrupted link

  • Unknown's avatar

    My problem is that I cannot get to the dashboard. If I sign in to my domain, it routes me elsewhere.

    WP.com: Yes
    Jetpack: Yes
    Correct account: No

    The blog I need help with is: (visible only to moderators and staff)

  • Hello there,

    My problem is that I cannot get to the dashboard. If I sign in to my domain, it routes me elsewhere.

    The default login page for any WordPress website is by adding /wp-admin at the end of the domain name. If you encounter issues with the password, you can use the “Lost your password” link to reset the password.

    Could you please confirm if you could log in to /wp-admin, but here’s where you get directed somewhere else?

    While we don’t see a website hosted by WordPress.com in your account, you can contact your hosting provider directly for further assistance.

    You can use this link to find out who’s your hosting provider:

    https://wordpress.com/site-profiler

  • Unknown's avatar

    Thank you for your response. Unfortunately, I’m new to the web development field and seemed to have screwed this up royally. To tell you the truth, the screwup happened while using a Bluehost migration tool. Apparently, it is still in beta testing, and no warning has been given. Now, I only want to restore my backup copy of the site, but I don’t know how to get it done. Any help would be appreciated>

  • Hi there,

    Things can get a bit confusing in the early stages, so that’s totally understandable! Since your site is hosted by Bluehost, you’ll want to contact them for support:
    https://www.bluehost.com/contact

    You can learn about the differences between WordPress.com and WordPress.org here:
    https://wordpress.com/support/com-vs-org/

    Have a good day!

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