cost of adding no ads upgrade on old pricing model

  • Unknown's avatar

    I’m sorry if this has been answered already, but I can’t find anything. What would it cost to have no ads on https://medicinelodgestockade.org/? The website was set up using the old pricing model; we pay for 2 domains (.org and .com) to be mapped to the website. The domains renew in October, but we would want the no ads upgrade to be effective as soon as possible. What is the best way to do this? Thanks for your help!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Please see here https://en.support.wordpress.com/no-ads/

    If you have further questions type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  • Unknown's avatar

    I had already found that page; it does not answer the question. The Personal, Premium, etc. levels were set up after our site was started. At that time each upgrade had its own price. Mapping a domain held at an outside registrar was a certain price; buying a domain from WordPress.com cost more. It seems like the no ads upgrade was around $30/year. Everything was on a yearly basis.

    An upgrade to the Personal plan, which would get rid of the ads, should not be in addition to what we are already paying. I would think that one of the domains would be taken care of in the Personal plan, but that’s complicated by the fact that we paid for a whole year in October. I’ve looked for how folks on the old plan can transition to the new pricing model, to no avail.

  • Unknown's avatar

    And thanks for the modlook hint; I didn’t know how to do that!

  • Unknown's avatar

    Staff will answer when they get to this thread, but the No Ads upgrade when it was available as a standalone upgrade was around $30/year, as you said, but it is not available.

    The cost of a Personal plan upgrade today is around $48/year and for the first year the cost of any existing upgrades you have on WordPressdotcom, like domain mapping, would be deducted. If you look at the pricing page in your site’s dashboard you should see this reflected in the cost. https://wordpress.com/plans/

    Let us know if you don’t see it there.

    Also, WordPressdotcom does now accept incoming domain transfers so if you would like to keep all your website costs (domain registration and mapping) in one place, it is possible.

  • Hi there,

    We no longer sell the No Ads upgrade as a stand-alone upgrade, as mentioned in the support document.

    The fact that you created your site when we still offered that upgrade does not matter. That upgrade is no longer available to purchase on any site. Sites that already had the upgrade applied when we switched to plans can keep on renewing it, but sites that have never had the upgrade or have let it expire cannot ad it any more.

    An upgrade to the Personal plan, which would get rid of the ads, should not be in addition to what we are already paying. I would think that one of the domains would be taken care of in the Personal plan, but that’s complicated by the fact that we paid for a whole year in October.

    The account you’re using to post here has never owned any upgrades on WordPress.com. The site, http://medicinelodgestockade.wordpress.com/, has two domain upgrades that belong to another user, robineubank, who is also the owner of the site.

    If that user buys a Personal Plan upgrade they should receive an automatic discount for one of the domains already on the site. The domain will then also be renewed again and linked to the plan.

    However, if your account buys a plan for the site you will not receive any discount and the domains in the other account will not be linked to the plan, as the free domain included in a plan cannot be used for a domain that belongs to a completely different account.

  • Unknown's avatar

    Thank you for your reply. I finally found this thread https://en.forums.wordpress.com/topic/monthly-and-yearly-pricing, which says “If you have a site with a custom domain and then upgrade to a plan, you’ll receive an automatic discount for the domain.” It also clarified that the different plans are still paid yearly; I had missed that in their descriptions, and thought it would be awkward to change from yearly payments to monthly ones. I’m still wondering how they’d handle an upgrade partway through the term of the current add-ons, but maybe the staff person can clarify that.

    I can’t see the pricing page on the site’s dashboard because I am not the official owner, just the person who maintains the site :) It is actually owned by a non-profit organization, so I’d have to get the board’s approval to spend any money; the official owner is the board treasurer. I emailed her this afternoon pointing out what the ads look like and asking for feedback. Knowing the numbers in advance will help with talking to the board.

    When we first set up this site there were no ads, so the no ads upgrade seemed a waste of money. Recently I discovered that there ARE ads, every time the site is viewed if I’m not signed in, and they detract considerably from the site. I’d like to keep it on wordpress.com so a non-technical person could maintain the site if necessary, so upgrading to the personal plan seems the best option.

    In September our town is having a community-wide, 3-day event, and this museum will have a number of special activities. The last time (in 2015) I had a lengthy page describing the museum’s activities. People are already gearing up for this, and the ads need to be gone as soon as I can get board approval. It can’t wait for the domain upgrade renewals in October. I need numbers to present to the board, thus this post.

  • Unknown's avatar

    Oh, it looks like staff answered while I was working on my post. Please read my post and respond. Several of the points you mention are addressed there.

  • Unknown's avatar

    Just to clarify, I’m not asking for the discontinued no ads upgrade. I’m wondering how it would work to upgrade to the personal plan in the middle of the term for the domain upgrades. It seems like that could mess things up, since you can’t buy a domain for less than a year. And we could end up with one upgrade renewing in Feb. or March and the other still renewing in October, which would be inconvenient for sure. It would be nice if there was a way to upgrade now but keep everything in sync.

    Yes, Robin will have to actually do the upgrade. She’s computer-savvy enough to handle it, though she’s pretty busy and doesn’t have time to do the research.

    My biggest problem is convincing the board that the upgrade is worth the money; money seems to be a continual concern. Last winter they closed the museum on Mondays because of finances. When I emailed Robin I gave her an estimate of what it would cost, but I’d like an accurate number to present to the board. I’d really like to know exactly how this would work, to explain to them. Most of the board are not especially tech-savvy.

    I have worked hard on this website, writing almost all of the content and taking most of the pictures, and it hurts to see those tacky ads. Some are the misleading ones that come close to being scams. They make the site look cheap. I’m wondering how long they’ve been there, and wishing I’d thought to check a long time ago. They’ve probably been there for years, and I only have myself to blame. It was mostly accident that I found them at all; I was checking what the site looked like in a browser I don’t normally use, where I’m not logged into wordpress.com, and the ads were there.

    Thank you for any help you can give.

  • I’m wondering how it would work to upgrade to the personal plan in the middle of the term for the domain upgrades. It seems like that could mess things up, since you can’t buy a domain for less than a year.

    As I said above, provided you’re upgrading the account that already owns the domain, you should get a one-time discount on the plan, and the domain will also be renewed for an additional year to ensure it doesn’t expire before the plan’s next renewal. The other domain you’ll still renew separately as before.

    And we could end up with one upgrade renewing in Feb. or March and the other still renewing in October, which would be inconvenient for sure. It would be nice if there was a way to upgrade now but keep everything in sync.

    The renewal date for a domain cannot be changed, but nothing prevents you from manually renewing the other domain now already if you prefer. Any renewal will bump the domain’s expiry date by another full year, no matter when during the year the renewal takes place.

  • Unknown's avatar

    I’m still trying to get my mind around your answer, but I think you answered the basic question. It seems like when 2 things are packaged together — the domain and the no ads option — that they should expire at the same time. That’s where I was having trouble with the unused part of the existing domain name. But you’re saying that each part has its own expiration date. If the domain is new when the personal plan is started, they expire at the same time. But if the domain already exists then its anniversary date doesn’t change; it just gets renewed early.

    In this situation it doesn’t seem like there would be much excess payment, if any, to credit against the initial personal plan cost, so it would probably be close to the full amount. But there would be no need to renew the domain at its normal time because it had already been done.

    Thank you for your help and your patience!

  • But you’re saying that each part has its own expiration date. If the domain is new when the personal plan is started, they expire at the same time. But if the domain already exists then its anniversary date doesn’t change; it just gets renewed early.

    Exactly, yes :)

    Please don’t hesitate if you have any other questions.

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