Costumer complaint

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  wayowayoafrica · Member · Dec 9, 2014 at 8:28 am

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  Thank you very much for that information, we appreciate it

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  jeremeylduvall · Member · Dec 9, 2014 at 4:26 pm

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  @wayowayoafrica –

  It looks like you’re trying to enter DNS records for your GoDaddy-hosted email. It doesn’t appear as all of the records have been added. We have a support doc on adding the records here:

  http://en.support.wordpress.com/add-email/add-godaddy-email/

  When I checked, only the two MX records were added. I went ahead and added the CNAME records so the email account should start working correctly soon. If not, please let me know.

  Also, if there’s anything else you need help with, please let me know.

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  wayowayoafrica · Member · Dec 10, 2014 at 6:10 am

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  Hi! Thank you for this information, if I may ask does this mean that all the problems should be solved by now?

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  jeremeylduvall · Member · Dec 10, 2014 at 5:03 pm

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  @wayowayoafrica – Yep – the email address should be working now. Please let me know if not.

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  wayowayoafrica · Member · Dec 11, 2014 at 6:00 am

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  Thank you once again

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  jeremeylduvall · Member · Dec 11, 2014 at 1:57 pm

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  Not a problem. Let me know if you have any additional trouble!