Coudn't access my account

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  kieuvuanhtu911 · Member · Feb 18, 2014 at 7:33 am

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  My phone didn’t receive code message (two step authentication), so i use my backup code and get access to my account but i coudn’t disable two step authentication. Please help me i only have 3 backup code to access my account. I don’t understand my phone still working. I’m from Vietnam

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 18, 2014 at 10:14 pm

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  Hi there,
  This thread was tagged for Staff help. Please subscribe to it so you are notified when they respond.

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  staff-totoro · Staff · Feb 22, 2014 at 12:49 am

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  Hi @kieuvuanhtu911,

  In checking your account, I see that you have successfully disabled Two Step Authorization.

  Let me know if you still need assistance or if you have any questions.

  Thanks!