'.co.uk' timing out. Can only use '.wordpress.com' and not '.co.uk' li

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  mummyhereandthere18 · Member · Oct 19, 2017 at 3:45 pm

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  Hello,

  I messed up a week or so ago and trying to set up my blog with my godaddy domain name again but it doesn’t seem to work anymore. I might be wrong but I am certain people were using and seeing the .co.uk address but now that just comes back with ‘This site can’t be reached. ***.co.uk took to long to respond’.

  Any help would be greatly appreciated, please just ask if I need to give more specific info.
  Thank you.

  The blog I need help with is: (visible only to logged in users)

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  mummyhereandthere18 · Member · Oct 19, 2017 at 4:32 pm

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  Sorry, a bit of an addition to the problem – I messed up by unlinking my godaddy domain name from my word press website. I have relinked them through godaddy but have not received any new nameserver 1&2 information so I am guessing that hasn’t changed?

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  mummyhereandthere18 · Member · Oct 21, 2017 at 8:06 am

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  I know it has only been a day but bumping this as Godaddy tried but couldn’t fix it – has anyone any idea please? Was working fine before and I can not find any solutions I haven’t tried yet.

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  fstat · Staff · Oct 23, 2017 at 10:03 am

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  Hi there,

  Your domain isn’t pointing at your WordPress.com site because you have canceled the mapping upgrade. I have restored the mapping to mummyhereandthere.co.uk and now you have to update the name servers
  at GoDaddy by following these instructions:

  https://en.support.wordpress.com/domains/map-existing-domain/#2-ask-your-domain-provider-to-update-your-dns-settings

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  mummyhereandthere18 · Member · Oct 23, 2017 at 10:06 am

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  Thank you very much, I shall sort out the name servers now. Had I paid for the current period or do I need to repay for the mapping upgrade please? cheers for your help.

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  fstat · Staff · Oct 23, 2017 at 10:55 am

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  You have paid for the whole 2017. Your subscription renews on January 15, 2018. You can renew it anytime by visiting your purchases page:

  https://wordpress.com/me/purchases/mummyhereandthere.co.uk/5418641

  We will automatically renew it one month before it expires, so please make sure to add a payment method by that time.

  If you have any other questions, just let me know and I’ll be happy to help.

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  mummyhereandthere18 · Member · Oct 24, 2017 at 7:27 pm

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  Many thanks for the information on this, I shall sort it out. Thank you for helping with my problem, it is working great now.

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  fstat · Staff · Oct 25, 2017 at 6:20 am

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  You’re welcome! Let me know if you need help with anything else!