Could I get help with returning my wordpress back to normal?

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  jennifunzing · Member · Jan 14, 2013 at 8:32 pm

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  My WordPress on my computer is not working and I can not do anything but sign in. I sign in and it goes to a screen where I can not click a single button. It has been this way for weeks. It was not until I got a phone that I could actually get on and post. I would like to be able to get onto it using my computer. Any help would be greatly appreciated.

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  timethief · Member · Jan 14, 2013 at 11:27 pm

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  zandyring · Staff · Jan 16, 2013 at 2:32 am

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  Hi there,

  Can you confirm your URL? I see activity on your blog from 3 days ago, 6 days ago, etc., and think you may be referring to a separate blog that I don’t see.

  Cheers!

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  jennifunzing · Member · Jan 16, 2013 at 4:37 am

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  I can use my smart phone for some of WordPress, such as the posts you are able to read.

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  zandyring · Staff · Jan 16, 2013 at 4:14 pm

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  Hi there,

  Thanks for that update. Can you confirm the URL anyway? It may hold some clues!

  What browser do you use on your computer?

  And if you are able, would you take a screenshot of what you see when you log in? You can then upload the image to your media gallery (and if you struggle to do that, you could use a service like imgur instead).

  Thank you for your patience!

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  jennifunzing · Member · Jan 22, 2013 at 4:03 am

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  It said I need to update my browser. I have not been online for a few days. I will see if we can update the browser, but if that does not work then I will send the URL. Hopefully, though this may help. I sure hope it does. Have others had this type of problem?

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  zandyring · Staff · Jan 22, 2013 at 7:36 pm

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  I haven’t seen other reports, so I’m hoping that with more digging we can work out your issue. I’m also hoping it’ll be as easy as updating your browser!

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  jennifunzing · Member · Jan 23, 2013 at 4:35 am

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  My boyfriend finally figured out the problem. He found out that our computer is more advanced and he had to tell it to run in compatibility mode for older web pages. Thank you for your help and responses. I am back to being able to blog on my computer!

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  zandyring · Staff · Jan 23, 2013 at 7:37 pm

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  I’m glad you were able to resolve this!