could not able to re-install jetpack plugin

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  maurya221184 · Member · Feb 16, 2019 at 5:20 am

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  Due to some malfunction of jetpack plugin, I deleted it. but when i was trying to reinstall it its showing error: Installation failed: Destination folder already exists.
  Don’t know how to remove this destination folder

  The blog I need help with is: (visible only to logged in users)

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  staff-arya · Staff · Feb 16, 2019 at 6:02 am

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  Hi there,

  Your site is hosted on GoDaddy.com so you are using the self hosted version of WordPress i.e WordPress.org.

  These forums are for sites hosted by WordPress.com.

  Please post your query in the forum link below and you’ll be able to get some help there:
  https://wordpress.org/support/forums/

  To know the difference between WordPress.com and WordPress.org please follow the link below:
  https://en.support.wordpress.com/com-vs-org/

  Thanks!

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  darciemg · Staff · Feb 16, 2019 at 6:34 am

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  You might need to login to your hosting control panel to remove the folder and clear the error.

  A better place for help with the Jetpack plugin is https://jetpack.com/support/ or https://wordpress.org/support/plugin/jetpack.

  staff-arya, this might be helpful: https://en.support.wordpress.com/wordpress-com-volunteers/

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  staff-arya · Staff · Feb 16, 2019 at 6:51 am

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  @darciemg, thank you for the doc, I’ll definitely go through it. :)

  Also, thank you for a better redirection here. :)