Could not log in because of Two-Step not sending the sms!

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  drsubrotoroy · Member · Dec 17, 2013 at 3:21 am

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  I had a terrible few hours not being able to log in at all because, having enabled Two-Step Authentication as recommended, I was not receiving the sms with the verification code, either because it had not been sent or because my phone has been hacked, I do not know; I could not even contact support and had to write to a Support member directly. Finally I got in using the first of ten BackUp Codes, and do not now know if that means the remaining nine are useless. Any advice appreciated. Also, I am planning to disable Two Step authentication because of this problem.

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Dec 18, 2013 at 5:33 pm

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  Hi there,

  I see that you are working with another colleague of mine to resolve this issue! Please reply in that email. I will close this thread.

  Thank you!