Couldn’t connect. Required XML-RPC methods are missing on the server

• 

  slendidrecipes · Member · Jul 20, 2025 at 2:38 pm

  • Copy link
  • Add topic to favorites

  I can’t access my WordPress.com site through the Jetpack or WP apps. I only get a white screen. Also I can not access my c-panel.

  The blog I need help with is: (visible only to logged in users)

• 

  faisalahammad · Member · Aug 29, 2025 at 6:32 am

  • Copy link

  I have tagged your post so the staff can see it. Please wait patiently, someone will get back to you shortly. 😃

• 

  josefhtest · Member · Aug 29, 2025 at 9:21 pm

  • Copy link

  Hi!
  
  That sounds tricky.
  
  A few things can help us understand the issue better:

  • Are you able to access your site normally in a browser?
  • When did you first notice the XML-RPC error or the white screen?
  • Have you tried reinstalling the Jetpack or WordPress app on your device?
  • Could you share a screenshot of what you see when trying to connect?
    Here is a guide on how to take screenshots https://wordpress.com/support/make-a-screenshot/

  This info will help us suggest the best next steps to resolve the connection issue.