Couldnt retrieve my password

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  alvinleewarehouse · Member · Oct 20, 2017 at 4:34 am

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  My wordpress website is http://www.joe.academy.

  i am unable to access to my account and i can’t use the lost password either.

  Is there anyway to retrieve it?

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  taniametalli · Member · Oct 20, 2017 at 10:16 am

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  Hi there,

  http://joe.academy is a self hosted WordPress.org website and not one hosted on WordPress.com.

  This is the forum for WordPress.com.

  For help with WordPress.org websites please see here: 
  https://wordpress.org/support/

  To learn about the difference between the two please see here: 
  https://en.support.wordpress.com/com-vs-org/

  Hope it helps.