Country and Currency Change

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  acallbris · Member · Jul 31, 2017 at 12:08 pm

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  I opened my account in the UK and now live in Australia.

  I would like to continue using this account connected to my email address. How do i change country to Australia and AUD$?

  Thanks

  Andrew

  The blog I need help with is: (visible only to logged in users)

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  helper-mobilefox · Member · Jul 31, 2017 at 12:13 pm

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  Hi Andrew,

  The system should switch you over to the correct settings when it sees your new IP address and when you enter a card with a billing address in your new location.

  Please let me know if it doesn’t change when you’re at your new IP address and have entered a card with your current country as a billing address. I’ll tag the staff into help.

  -Sarah

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  staff-brock · Staff · Jul 31, 2017 at 12:18 pm

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  Hi acallbris,

  Only a WordPress Happiness Engineer can change the billing currency in your account. I’ve tagged your post so that they’ll see it – stay tuned!

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  staff-doublebassd · Staff · Jul 31, 2017 at 12:21 pm

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  Hi there,

  I have changed the currency under your account from GBP to AUD. Please let us know if you have any questions.

  Thanks!

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  scsmaidstonegmailcom · Member · Aug 1, 2017 at 5:03 pm

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  Hello, I need to change the currency from USD to GBP.

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  staff-brock · Staff · Aug 1, 2017 at 5:07 pm

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  Hi scsmaidstonegmailcom,

  To ensure you get help with your currency change, please start a new topic here rather than responding to an old post.

  Your query will definitely be seen this way!

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  justjennifer · Member · Aug 1, 2017 at 5:34 pm

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  staff-brock Hope you don’t mind me jumping in. On currency changes, there have already been several really long threads on that topic so no need for scsmaidstonegmailcom to open a new thread just for that. Thanks.

  I’ve gone ahead and tagged this for Staff attention.

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  staff-brock · Staff · Aug 1, 2017 at 7:34 pm

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  I see, thanks Jennifer! I was worried that the post by @scsmaidstonegmailcom wouldn’t be seen by a HE because staff-doublebassd already helped the original poster after I tagged with modlook.

  Just wanted to share why I asked the user to begin a new thread. I’m glad I know that’s not necessary. Thanks for your help!

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  staff-doublebassd · Staff · Aug 1, 2017 at 7:49 pm

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  @ scsmaidstonegmailcom,

  I have changed the currency under your account from USD to GBP. Please let us know if you have any questions.

  Thanks!

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  staff-doublebassd · Staff · Aug 1, 2017 at 7:50 pm

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  staff-brock – thanks for your help! ;)

  @justjennifer – and thank you for being informative and gracious. We appreciate it more than you know.

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  nikonos2 · Member · Aug 2, 2017 at 10:40 am

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  Could you please change my currency to CHF?

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  cwilliamsguitar · Member · Aug 2, 2017 at 10:44 am

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  Hi, nikonos2

  I’ve tagged this for staff attention again, hopefully someone will be able to help you soon.

  Carl

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  gemmacevans · Member · Aug 2, 2017 at 10:48 am

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  Hi nikonos2,

  I’ve changed the currency on your account from EUR to CHF. I hope this helps!

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  fleepsyadmin · Member · Aug 6, 2017 at 2:35 pm

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  Hi. Could someone please change the currency of my account from GBP to Euros? Many thanks.

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  gemmacevans · Member · Aug 7, 2017 at 8:30 am

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  Hi fleepsyadmin,

  I’ve made this change for you :)

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  sfpadministrator · Member · Aug 8, 2017 at 10:24 am

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  Hello, I need help too. Could you please change my currency from PLN to UAH?

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  gemmacevans · Member · Aug 8, 2017 at 11:02 am

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  Hi sfpadministrator,

  I’m afraid we don’t currently offer the option for UAH, is there another currency you would like to use instead?

  We are continuing to look at multiple currency support, so I’ll pass on your request.

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  sfpadministrator · Member · Aug 8, 2017 at 11:39 am

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  Unfortunately, my client has an account that allows transactions only in UAH. But, yeah, it would be nice to have support for all currencies someday. For sure it will save someone’s life :)

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  gemmacevans · Member · Aug 8, 2017 at 11:51 am

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  Hi sfpadministrator,

  Oh that’s a shame! I’ve suggested UAH to our developers :)

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  mondumo · Member · Aug 11, 2017 at 3:43 am

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  Hi,
  Looking to change currency from GBP to NZD please?
  Thanks