Coupons
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Hello,
I have created a coupon for ‘Free shipping’, but when clients apply it, it discounts the amount from the cost of the product, no from the shipping.
I use Stripe for as payment getaway, I have talk with different technicians from their support team, but they all say that because Im using the Stripe integration for WordPress I should contact WordPress.
Does anyone know how to fix this?
Thank you in advance for the prompt response.
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Hi there,
If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:
https://woocommerce.com/my-account/create-a-ticket/
But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:
https://wordpress.org/support/plugin/woocommerce
These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:
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