Coverage issue.

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  notyourfathersbarber · Member · Jun 24, 2021 at 3:28 pm

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  I got an email saying

  Re: New Coverage issue detected for site notyourfathersbarber.com

  And now it can’t be accessed through Google. Help!!! We reopen in 5 days after a 3 month shutdown and people can’t find my site. Any help is appreciated:) 😃

  The site I need help with is notyourfathersbarber.wordpress.com.

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  supernovia · Staff · Jun 24, 2021 at 7:24 pm

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  Hi! This error is a Google thing that usually indicates your robots.txt file may need some cleanup. Is the page it’s linking to something you want search engines to see?

  If so, please work with your host to update your robots.txt file to match your preferences, and that should clear up that. Or, if it’s trying to access wp-admin or some other non-public page, you can just tell Google to ignore that for now.

  Going forward, for help with thee free WordPress software itself, you’ll also want to use the correct forums for self-managed installations, at https://wordpress.org/support/forums/

  These forums are actually for the sites hosted by WordPress.com, so you’ll find more relevant answers by searching those forums. Cheers!

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  csabarakasz · Staff · Jun 24, 2021 at 7:30 pm

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  Hi there,

  I’m sorry to hear that you are having trouble with your notyourfathersbarber.com website.

  However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with DreamHost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com can only assist with sites that are hosted on our servers.

  You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  I also found this: https://wordpress.org/support/topic/new-index-coverage-issue-detected-error-redirect/

  I hope this help!

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  staff-totoro · Staff · Jun 24, 2021 at 8:42 pm

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  @notyourfathersbarber I also wanted to mention that you are welcome to migrate notyourfathersbarber.com to our hosting so we can provide more direct support, here’s how: https://transferto.wordpress.com/self-hosted-wordpress-org/

  We provide support for all sites we host on WordPress.com (even free sites) and would be happy to assist you with issues like this. Hope this helps!