cPanel and Domain help

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  gingersnap3344 · Member · Feb 25, 2020 at 5:43 pm

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  Im working on a domain (clearcreekroyalty.com) created on here under a different login, which is down and I need to log in to cPanel to get it back up. The problem is I don’t know my cPanel login info, and WordPress won’t even let me log in to my admin page (says ‘file not found (404 error)’, so I don’t know how to do that or what to do.

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  dailypaige69 · Member · Feb 25, 2020 at 6:18 pm

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  You will need go contact GoDaddy as these forums are for wordpress.com sites you need to go to WordPress.Org Support Forums

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  gingersnap3344 · Member · Feb 25, 2020 at 6:21 pm

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  But it is a WordPress site….

  Im getting the run around from EVERYONE. Literally everyone is telling me to talk to someome else and i just want a concrete answer.

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  themagicrobot · Member · Feb 25, 2020 at 6:52 pm

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  I think you’ve already been pointed in the correct direction. The site you’re working on is hosted by Google and will be using the WordPress.org software. This particular forum assists with free sites hosted at WordPress.com. Here a modified version of wordpress is used and things like cPanel don’t apply to us. You need to register an account and ask for assistance in the correct forum:
  https://wordpress.org/support/forums/

  WordPress.com vs. WordPress.org

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  gingersnap3344 · Member · Feb 25, 2020 at 6:55 pm

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  Ok well which forum would i submit my question to? Specifically.

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  staff-zinnia · Staff · Feb 26, 2020 at 3:02 pm

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  The general WordPress.org community support forum. Use this link: https://wordpress.org/support/forums/ You’re going to need a WordPress.org account in order to post there if you don’t have one already.