Crashing

nicooptical · Member · Oct 22, 2016 at 8:08 pm
Copy link

Add topic to favorites
App Is constantly crashing on a mouse right click x

The blog I need help with is: (visible only to logged in users)
timethief · Member · Oct 22, 2016 at 8:42 pm
Copy link
Have you consulted https://apps.wordpress.com/support/?
nicooptical · Member · Oct 23, 2016 at 11:41 am
Copy link
Thank you I thought I was through the windows 10 app no specific feedback form.
staff-zinnia · Staff · Oct 24, 2016 at 11:36 am
Copy link
Howdy!

Are you receiving an error message? If not, can you describe what is happening during the crash.
nicooptical · Member · Oct 24, 2016 at 5:00 pm
Copy link
The application goes blank If you try and copy and paste to It, It has shown error message but cannot replicate the message today sorry, It is still going blank on one right click of the mouse.

Version 1.8.0 on windows 10
staff-zinnia · Staff · Oct 25, 2016 at 2:36 pm
Copy link
Thank you for sharing. Please uninstall the app, restart your computer, and then install the updated version 1.9, from here:

Download
peachtreegolfer · Member · Nov 3, 2016 at 4:37 pm
Copy link
Same issue of Mac with version 1.9. I have uninstalled, re-started computer and re-installed – same error on right click.
staff-zinnia · Staff · Nov 3, 2016 at 6:03 pm
Copy link
Hello peachtreegolfer – Are you able to capture a screen shot of the error or copy+paste the text? I’ll be able to research into the issue more with the details of the message as I’m not able to replicate that issue.
peachtreegolfer · Member · Nov 3, 2016 at 10:18 pm
Copy link
No error message is displayed. The screen goes blank. Just like nicooptical reported above.
staff-zinnia · Staff · Nov 4, 2016 at 1:04 pm
Copy link
peachtreegolfer & nicooptical –

Thanks for the update!

I’ve found another report of this and added your case to it for our developers to take a look at. You can see that here in our public Github reports.
peachtreegolfer · Member · Nov 4, 2016 at 1:16 pm
Copy link
Get same results in full screen and smaller window.
staff-zinnia · Staff · Nov 4, 2016 at 1:26 pm
Copy link
peachtreegolfer – Thank you. I’ve added your case on to this report so that our developers can take a closer look.
peachtreegolfer · Member · Nov 26, 2016 at 4:56 pm
Copy link
any update on a fix for this? I still get the error.
staff-zinnia · Staff · Nov 29, 2016 at 5:23 pm
Copy link
Howdy! I will be happy to check in with our developers and see if I can get a status update. I’ll post a note here once I hear back.

No items found.