Creating a new account and website with an existing domain name

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  gwulfing · Member · Feb 14, 2017 at 2:49 am

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  I want to create a new account and website with an existing domain name that is hosted by GoDaddy. I can log with my user name and password but when prompted to enter an existing domain it won’t accept it. I’m trying: http://%5Bdomain name.com]

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  hlbecker · Member · Feb 14, 2017 at 3:11 am

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  Hey there,

  Have you tried the steps in the following support doc:

  https://en.support.wordpress.com/map-existing-domain/

  This should get you going in the right direction.

  Regards

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  kokkieh · Staff · Feb 14, 2017 at 1:45 pm

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  Hi there,

  It’s not possible to map internationalized domain names, i.e. domains containing special characters, on WordPress.com. So you won’t be able to add that domain here.

  See:

  https://en.support.wordpress.com/map-existing-domain/#internationalized-domain-names-idns

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  hlbecker · Member · Feb 14, 2017 at 8:44 pm

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  Kokkieh,

  Thanks for the assist. I thought the domain was just a typo in the post.

  Regards

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  kokkieh · Staff · Feb 16, 2017 at 5:47 am

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  @hlbecker

  No problem. In coding situations, % always has a special meaning, and in this case it indicates a unicode character. Looking at it again, though, it looks like the OP meant to place brackets [ ] around the domain, as %5B is the unicode for [. They did not indicate the actual domain they are trying to add.

  @gwulfing

  What is the exact domain you’re trying to add? If this is a new site, try first selecting a free *.wordpress.com domain, and then add the custom domain afterwards. Also make sure your domain does not contain any spaces or special characters – only letters or numbers.

  If you’re trying to create a completely new username account, make sure to log out of this account and clear your browser cookies first.