creating a website (Online Store)

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  devaswwaproductions · Member · Mar 13, 2020 at 7:28 am

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  I have registered a paid domain name with wordpress one year back. The subscription got renewed recently. I have not started a website yet and want to start it now. When I go to create a website tab I get two options viz transfer the domain and map the domain. When I choose any of these options I get the message that the name is already transferred to wordpress. How do I move ahead? Please advise

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  staff-mckluskey · Staff · Mar 13, 2020 at 9:45 am

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  Hi there!

  What’s the domain in question? We’ll have a look.

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  devaswwaproductions · Member · Mar 13, 2020 at 10:46 am

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  masteerrecipes.com

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  staff-mckluskey · Staff · Mar 13, 2020 at 12:16 pm

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  Thanks for that, this domain was registered by the account masteerrecipes. You’ll want to log out and log into that account to be able to manage the site. No need to create a new one as the site exist.

  If you don’t remember the password to your account, you can restore it from here:

  https://en.wordpress.com/wp-login.php?action=lostpassword

  If you don’t remember what email address did you use, you can send a transaction ID to passwordhelp@wordpress.com – do not publish it here as these forums are public. After you’ve sent the message, our Account Recovery team will get back to you via email.

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  devaswwaproductions · Member · Mar 14, 2020 at 4:29 pm

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  Ok…thank you so much…I will try it…