Creation of new Account with new email address but no access..

  • Unknown's avatar
    rawstories79 · Member ·

    Simply said.. My own fault..

    I created a new account https://fannysideup.wordpress.com/ with email-address (email visible only to moderators and staff) to setup a WriterBlog with Webshop..
    I registered and payed 18$ for the site with my PayPal-account..

    When logging out after all those steps, WordPress asked me to validate the link when trying to login again.. Which is completely normal..
    But here is the catch.. I can’t login to my Gmail account.. I literally forgot my password.. And as this is also a new account, I can’t even recover it via any way possible.. Trying already 2 days in a row..

    Now is my question.. Is it possible to link https://fannysideup.wordpress.com/ to this account? or any way you can change the email (email visible only to moderators and staff) to this accounts email? (Same as my PayPal info)..

    Don’t hesitate to ask me for more info..
    Thank you very much for helping me further..

    WP.com: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    We’re not able to do that without verifying ownership of the account.

    If you have the transaction IDs from charges on this account, you can use the Account Recovery form to prove ownership of the site, then WordPress.com support can help you from there. You can find that form here:

    https://wordpress.com/wp-login.php?action=recovery

    Just fill out as much information as you have including an email address where Support can get in touch. The transaction ID will be on your bank statement as WordPress followed by a letter/number code. They’ll look like this:

    WordPress XXXXXXXXXX

    Or, if you have a specific PayPal transaction ID, you can use that as well.

    You can read more about what the account recovery process entails here:

    https://wordpress.com/support/account-recovery/

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