Creativo Upgrade Conflicts With WooCommerce

  • Unknown's avatar
    dconnaught · Member ·

    I can’t edit the Cart, Checkout, and other WooCommerce pages. An ‘Internal Server Error’ appears. I’m running the most current version of WooCommerce (4.9.6) and Creativo (6.4.6). Here is the message:

    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.
    More information about this error may be available in the server error log.

    Also, the Cart display page has extraneous code above and below the [woocommerce_cart] inputs, and no ‘Proceed to Checkout’ button (except I added one to view the page before I updated the Creativo theme. Now of course I can’t edit it.) My site is http://www.roi-team.us hosted by iPage. Thanks in advance for anything you can do to get me up and running!

  • catkiinson · Staff ·

    Hi,

    It looks like your website isn’t hosted on WordPress.com. 
We can only assist with WordPress.com sites on this forum.

    It sounds like you need to contact your hosting provider to resolve this issue.

    You can also use this forum for WooCommerce support: https://wordpress.org/support/plugin/woocommerce

    Hope this helps :)

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