Creator account expired

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  vonettamobley · Member · Apr 16, 2024 at 9:49 pm

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  I have renewed credit card and paid I need to regain access to site

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Apr 18, 2024 at 2:29 am

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  Hi there!

  I just checked your site and noticed that it’s loading fine without any issues. The WordPress.com Creator plan is owned by a different WordPress.com account. Please log out of @vonettamobley and log into the other account to renew the plan.

  If the other account belongs to someone else, please ask them to do it for you. They can also transfer the subscription to you.

  If it’s your account, and you’re having trouble logging in, please fill out the account recovery form, and our account recovery team will get back to you via email to help you with logging into the correct account.

  Thanks!