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Forums / credentials signing in

credentials signing in

  • Unknown's avatar
    danielnbak · Member · Apr 24, 2019 at 7:05 pm
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    I have been working on my website (wwfse.com) just fine but this morning, I tried to log on wwfse.com/wp-admin/. It took me to the WordPress log on page. It did not recognize my email ((email visible only to moderators and staff)) as well as my password.

    Please help me solve this problem. Thank you

    I assume that WordPress does not provide phone help. Am I correct?

    Cheers, Daniel

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    supernovia · Staff · Apr 24, 2019 at 11:12 pm
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    @danielnbak please don’t share your password with anyone, even tech support. Can I recommend changing it? We’ve removed it from the public forum for you, but if someone saw it they could log into this account and potentially any other sites of yours that share the same login and password. You’ll want to avoid that.

    Also I noticed wwfse.com is hosted with iPage. Would you be willing to get in touch with them to see if they can help? Unfortunately we can’t help here because the site is not using our managed hosting service.

    The free software you’re using at iPage doesn’t have a paid support group, but it does have community forums and documentation. Just be sure you don’t share your password there either:
    https://wordpress.org/support/forums/

    This particular document might help, too, but I recommend working with iPage to choose which option will work best for you and get some help implementing it.
    http://codex.wordpress.org/Resetting_Your_Password

    Hoping this helps!

  • The topic ‘credentials signing in’ is closed to new replies.

Tags

  • org-login
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 7 years
  • Latest reply from danielnbak

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