Credit Card Charge

  • Unknown's avatar
    marianafotorres · Member ·

    Hi! Yesterday I selected the option “Free Premiere account for 30 days”, I followed all steps til the end and entered my credit card; after that I decided to cancel my free subscription. Today my bank told me that Word Press charged me money from my credit card, so my bank canceled my card because they considered a suspicious mount.

    So I write to you because I don’t want anymore my free premiere subscription in order to please cancel all the charges that I understand you don’t have to do it because it is a free trial.

    Thank you very much! I’m still interested in Word Press but after that I want to learn more about it with the total free version!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    jeremeylduvall · Member ·

    Hi there,

    It doesn’t look like your card was charged for the $99 amount. You shouldn’t have been charged for the trial. We just collect your credit card information at the start of the trial since you’re charged after 30 days.

    I went ahead and added a Premium bundle to your account with an expiration date set for 5/30/14. You will not be automatically charged on that date. If you want to keep the bundle, you’ll need to renew manually through the link here:

    https://garbageisgarbage.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

    Let me know if you have any additional questions!

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