Credit card charge

  • Unknown's avatar
    kirkwoodkcelt · Member ·

    I would like to know why our department’s credit card was charged yesterday. According to our account, we have until June 17th to renew our account. We were hoping to switch to a different credit card for the next charge. We would like a refund for yesterday’s payment to the billed credit card. For future payments, we would like to use another credit card.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    thatrobyn · Member ·

    Hi there! No problem, I have refunded your $99 and reverted your Premium upgrade expiration back to June 17, 2014.

    Auto-renewals are charged one month in advance of expiry, so any problems that may arise can be solved before a user’s domain is in danger of being lost. I have disabled your auto-renew setting, so you can enter your new credit card information manually.

    To add your new payment information, please click Store → My Upgrades in your site’s Dashboard.

    I hope this helps! Best wishes to you.

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