Credit Card Charge from WordPress

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  kplimpton · Member · Feb 15, 2022 at 11:32 pm

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  Hello, there is a charge on our credit card statement for $125.68 from WordPress on 1/2/22 and I am trying to get a receipt. Our site is actually hosted on Kinsta. When I login to https://nwenergy.org/wp-admin/ I don’t see a billing area for me to look at for the receipt. Please let me know what the charge was for and how I can access billing details in the future. Thank you!

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  storygenie5 · Member · Feb 15, 2022 at 11:51 pm

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  Hi!

  Unfortunately, it looks like you are using the open-source wordpress.org software .

  If you need help with wordpress.org-related questions, you can go to https://wordpress.org/support/forums .

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  kplimpton · Member · Feb 15, 2022 at 11:55 pm

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  Ok, thank you!

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  staff-mckluskey · Staff · Feb 16, 2022 at 7:43 am

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  Hi there!

  Rather than going to the community forums @storygenie5 suggested, you will want to contact Kinsta, or check out their support doc on how to view or print your receipt:

  https://kinsta.com/help/hosting-invoices/.

  I hope that helps :)