Credit card currency not recognised

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  plimbers · Member · Feb 12, 2015 at 12:48 am

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  My card won’t work to purchase a theme even though I just used it to purchase a premium upgrade. It is saying the currency isn’t recognised. The card has AUD on it and that it was the cost of the theme is displayed in.
  Could someone please address this for me?

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Feb 12, 2015 at 12:50 am

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  Hi there,

  I’m sorry about this. Do you currently have an American Express card? I know we were having some issues with that. Let me know which theme you want to purchase and we can try this again with a manual payment.

  Cheers!

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  plimbers · Member · Feb 12, 2015 at 12:51 am

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  Hi,

  Yes, I’m using an American Express card. The theme is Port

  Thanks!

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  gracejiyoung · Member · Feb 12, 2015 at 12:58 am

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  Thank you! I have provided you the manual payment. Once that is submitted, please reply back and we can add the Port theme to your site!

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  plimbers · Member · Feb 12, 2015 at 1:00 am

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  Thank you! I have just paid. One additional question, is it possible to import all of the content from the demo version of the theme so I can swap it out with my own content? I feel this would make the editing process smoother.

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  gracejiyoung · Member · Feb 12, 2015 at 1:04 am

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  Thanks for the payment! The Port theme has been added. Unfortunately it wouldn’t be possible to import the demo content, but what you can do is follow the Port support guide here:

  https://theme.wordpress.com/themes/port/support/

  It will walk you through the steps of making your site look just like the demo.

  Then, if you have any questions you can have direct support from the theme authors themselves here:

  http://premium-themes.forums.wordpress.com/forum/port

  Let me know if you have any questions with this!

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  plimbers · Member · Feb 12, 2015 at 2:16 am

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  Great! Thanks for your help :)

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  gracejiyoung · Member · Feb 12, 2015 at 5:29 am

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  You’re welcome!

  Cheers!