Credit card fields suddenly missing

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  marketcollaborativecom · Member · May 5, 2022 at 5:33 pm

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  Hello,

  I was attempting to process a transaction today with Woocommerce, but when I click on “Customer payment page”, the fields to enter the credit card information are not visible. They were working fine yesterday, but now there is just a light gray box below “Credit card / debit card”.

  Here’s a screen shot of what I’m seeing today: https://ibb.co/1fsxj31

  Any ideas?

  Thank you.

  The blog I need help with is: (visible only to logged in users)

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  marketcollaborativecom · Member · May 5, 2022 at 5:45 pm

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  It suddenly just came back up. Something somewhere was clearly not working…

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  staff-totoro · Staff · May 5, 2022 at 10:54 pm

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  Hi there,

  It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

  We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Pro Plan), so we’re not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

  https://wordpress.org/support/plugin/woocommerce

  I’m glad your issue resolved itself, but if you continue to have WooCommerce issues, the folks there are familiar with your plugin and in the best position to assist. Hope this helps point you in the right direction!