Credit card not saving

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  lauramuseum · Member · Oct 8, 2020 at 1:27 pm

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  Hello, I’ve tried to add two different credit cards to my account but they will not save. I get the following error.

  ‘There was a problem with your credit card. Please check your information and try again.’

  Need the payment method to print labels.

  Thanks for your help.

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  supernovia · Staff · Oct 9, 2020 at 12:31 am

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  Hi @lauramuseum, thanks for getting in touch. We’re having our billing team review this for you, and will update you here.

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  supernovia · Staff · Oct 9, 2020 at 3:41 pm

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  Hi @lauramuseum, they have reviewed the issue and you are welcome to try again.