Credit Card Problem
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Hi, I’m trying to renew my premium subscription but it says ‘This transaction cannot be processed due to an unsupported currency.’ What to do?
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Hi there,
Is the card you using an Amex? We’ve recently encountered problems when a user is paying with AMEX cards in a non USD currency. If you are using an Amex, trying a different card should work, or I can change the currency to USD for you – but let me know if that is not the case.
Thanks!
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I just done it for you! =) You should now be able to use your AMEX. Let me know if you have any further trouble.
Thanks!
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