Credit card trouble

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  etelka · Member · Jul 30, 2014 at 6:31 pm

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  I have my domain set to auto-renew, but there isn’t a “change credit card” link on the upgrades page. What the?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 30, 2014 at 6:32 pm

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  What are the username accounts involved here?
  Which one registered which blog?

  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard.

  Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

  If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
  follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

  If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword
  and if required click the “Need More Help” link and complete the form for account recovery.

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  etelka · Member · Jul 30, 2014 at 6:47 pm

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  Thanks for the advice, but I am definitely logged in as an administrator. I fixed the credit card problem finally, by stopping auto renewal and then starting it again. That caused the credit card link to appear.

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  timethief · Member · Jul 30, 2014 at 6:48 pm

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  I’m glad to know you resolved this issue. Happy blogging.