Credit card updating

• 

  elsilehto · Member · Oct 4, 2015 at 7:00 am

  • Copy link
  • Add topic to favorites

  Hello!
  I have got this notification: “Your credit card needs updating to renew Custom Design.” I think, I do everything right, but will every time get the answer: “Problem authorizing card. Please check your billing information and try again”

  My blog name is Elsin Blogi (https://elsilehto.wordpress.com/) and Home Page “Elsi Kotisivu” (https://elsinkotisivu.wordpress.com/)

  Can you help me, please?
  Thanks!
  Elsi Lehto, Finland

  The blog I need help with is: (visible only to logged in users)

• 

  staff-happychia · Staff · Oct 4, 2015 at 7:32 am

  • Copy link

  You can check your credit card details on https://wordpress.com/me/billing page.

  Scroll down a bit to find Manage Your Credit Cards section. Check if you can find your card information there. Try to delete and add the card again and see if the error message disappears.