Credit for moving to Premium plan?

• 

  kakayachacoso · Member · Feb 13, 2015 at 11:36 am

  • Copy link
  • Add topic to favorites

  Dear WordPress Support,

  I have another 7-9 months before my ad-free and VideoPress upgrades expire. Meanwhile, I’d like to move to the Premium plan which encompasses the features of my existing non-expired upgrades.

  Is it possible to get credit from my existing ad-free and VideoPress upgrades if I move to a Premium Plan today?

  Thank you.

  Ka Kay Achacoso

  The blog I need help with is: (visible only to logged in users)

• 

  alexjgustafson · Member · Feb 13, 2015 at 5:43 pm

  • Copy link

  Hi Ka Kay,

  I’ve emailed you with a private offer for the Premium plan at a discounted price.

  Please check your inbox for a message with the subject “re: Credit for moving to Premium plan?” coming from help at WordPress.com.

  -Alex G.

• 

  kakayachacoso · Member · Feb 15, 2015 at 7:03 pm

  • Copy link

  Thank you! That’s wonderful!