Critical Error

  • Unknown's avatar

    I was working on my site and everything was okay. I went to update my theme and now I am getting a critical error. My homepage will not load at all and my other pages load but the theme is not present – the only thing present is the coding and the text I had written.

    What it is saying:

    Broken Themes
    The following themes are installed but incomplete.

    Name Description
    Divi Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet.

    I unfortunately do not have a backup of the site at this time.

  • Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

    Please contact support for the Divi theme you’re using directly for help with this.

    https://www.elegantthemes.com/gallery/divi/

    General support for your version of WordPress is provided at https://wordpress.org/support/forums/

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