Critical error

• 

  thomasallan1812 · Member · Sep 21, 2022 at 12:23 pm

  • Copy link
  • Add topic to favorites

  Hello,

  I had a critical error on my website.
  You sent me an email with a link to get back the admin acess but was only available for a day.

  I didn’t get any email again and still I can’t access the website admin wordpress.

  Can you send me again the mail.

  Thank you.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  amiteshg93 · Member · Sep 21, 2022 at 2:08 pm

  • Copy link

  Hello there,

  Your site is up and running.

  Also, I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com.

  The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

  :)

• 

  thomasallan1812 · Member · Sep 21, 2022 at 2:48 pm

  • Copy link

  Thanks for the reply.

  Do you have the email of wordpress org?

• 

  amiteshg93 · Member · Sep 21, 2022 at 6:18 pm

  • Copy link

  Hello again,

  To get help with the WordPress open-source software itself, you can contact the WordPress community forum using the link https://wordpress.org/support/forums

  :)