Critical Error
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Hello, the following message comes up when trying to log into my WordPress account from Bluehost:
Warning: Undefined variable $bh_data in /home3/kilinicc/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/bluehost/bluehost-wp-customer-data/includes/Customer.php on line 42
Fatal error: Uncaught TypeError: array_key_exists(): Argument #2 ($array) must be of type array, bool given in /home3/kilinicc/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/bluehost/bluehost-wp-customer-data/includes/Customer.php:45 Stack trace: #0 /home3/kilinicc/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/bluehost/bluehost-wp-customer-data/includes/Customer.php(45): array_key_exists(‘plan_subtype’, false) #1 /home3/kilinicc/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-onboarding/includes/Data/Data.php(116): BluehostWPDataCustomer::collect() #2 /home3/kilinicc/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-onboarding/includes/ModuleController.php(31): NewfoldLabsWPModuleOnboardingDataData::customer_data() #3 /home3/kilinicc/public_html/wp-includes/class-wp-hook.php(305): NewfoldLabsWPModuleOnboardingModuleController::module_switcher() #4 /home3/kilinicc/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #5 /home3/kilinicc/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array) #6 /home3/kilinicc/public_html/wp-settings.php(576): do_action(‘after_setup_the…’) #7 /home3/kilinicc/public_html/wp-config.php(101): require_once(‘/home3/kilinicc…’) #8 /home3/kilinicc/public_html/wp-load.php(50): require_once(‘/home3/kilinicc…’) #9 /home3/kilinicc/public_html/wp-admin/admin-ajax.php(22): require_once(‘/home3/kilinicc…’) #10 {main} thrown in /home3/kilinicc/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/bluehost/bluehost-wp-customer-data/includes/Customer.php on line 45
There has been a critical error on this website.Could you help with this please?
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hey there, could you check in with your host on this? The error specifically mentions their plugin, so they may well be aware of the error and how to fix it.
Going forward, these forums are primarily for sites that use our free-tier hosting. We’re a little different from the WordPress software itself:
https://wordpress.com/go/website-building/wordpress-com-vs-wordpress-org/You’ll want to create an account at https://wordpress.org/support/forums/ so you’ll have access to the correct community for your site. Or, you’d be welcome to host here; your plan would get direct support.
I hope this helps!
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