Critical error

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  andrepicarra · Member · Nov 21, 2022 at 1:07 pm

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  Hi there,

  I’m having issues to access to my website’s admin.
  The error message that’s shown is that: ‘There has been a critical error on this website. Please check your site admin email inbox for instructions.’

  Anyone can help me?

  Thank you!

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Nov 21, 2022 at 5:41 pm

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  Hi,

  What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.

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  andrepicarra · Member · Nov 21, 2022 at 6:02 pm

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  Hi,

  The URL is this one: http://andrepicarra.com/wp-admin/

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  staff-doublebassd · Staff · Nov 21, 2022 at 6:19 pm

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  Hi there,

  I checked your site, and your domain is hosted on Bluehost the site is using the open-source WordPress.org software, so you’ll need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums provide support for WordPress.com-hosted sites. Since we do not have access to self-hosted WordPress.org sites, we cannot provide any direct assistance to your issue. I would definitely reach out to Bluehost for help.

  If you want to know more about the differences between WordPress.com and WordPress.org, you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!