critical error
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Hi team. Upon checkout some of our customers are receiving the ‘critical error’ message however we have no emails or documentation on our end so we’re not sure which plugin is the issue. We’re able to log into our site as normal as well. I have the below error logs from our domain
2022-11-23 21:56:34 UTC [apache][:notice] [pid 22353] [client 121.200.5.56:12148] mod_hive matched URI http://www.thedigitalpicnic.com.au/wp-login.php (/home/u67-nxck5rtfblko/www/thedigitalpicnic.com.au/public_html/wp-login.php) with match 2, referer: https://www.thedigitalpicnic.com.au/wp-login.php?interim-login=1&wp_lang=en_AU
2022-11-23 21:39:40 UTC [apache][access_compat:error] [pid 10067] [client 35.213.137.209:12148] AH01797: client denied by server configuration: /home/u67-nxck5rtfblko/www/thedigitalpicnic.com.au/public_html/wp-content/uploads/woocommerce_uploads/, referer: https://www.thedigitalpicnic.com.au/wp-content/uploads/woocommerce_uploads/
2022-11-23 17:40:26 UTC [apache][autoindex:error] [pid 76997] [client 146.19.173.144:12148] AH01276: Cannot serve directory /home/u67-nxck5rtfblko/www/thedigitalpicnic.com.au/public_html/wp-admin/css/: No matching DirectoryIndex (index.html,Index.html,index.shtml,index.php,Index.php,index.phtml,Index.phtml,index.htm,Index.htm,home.htm,Home.htm,Default.htm,Default.html,default.htm,default.html) found, and server-generated directory index forbidden by Options directive, referer: binance.com
2022-11-23 15:33:46 UTC [nginx][error] 69579#0: *23593130 openat() ‘/home/u67-nxck5rtfblko/www/thedigitalpicnic.com.au/public_html/.well-known/assetlinks.json’ failed (2: No such file or directory), client: 66.249.71.211, server: thedigitalpicnic.com.au, request: ‘GET /.well-known/assetlinks.json HTTP/1.1’, host: ‘www.thedigitalpicnic.com.au’
2022-11-23 14:23:46 UTC [nginx][error] 43083#0: *23535949 openat() ‘/home/u67-nxck5rtfblko/www/thedigitalpicnic.com.au/public_html/.well-known/autoconfig/mail/config-v1.1.xml’ failed (2: No such file or directory), client: 77.40.62.23, server: thedigitalpicnic.com.au, request: ‘GET /.well-known/autoconfig/mail/config-v1.1.xml HTTP/1.1’, host: ‘thedigitalpicnic.com.au’
2022-11-23 13:01:13 UTC [apache][access_compat:error] [pid 98883] [client 35.213.137.209:12148] AH01797: client denied by server configuration: /home/u67-nxck5rtfblko/www/thedigitalpicnic.com.au/public_html/wp-content/debug.log, referer: https://www.thedigitalpicnic.com.au/wp-content/debug.log
2022-11-23 06:29:24 UTC [apache][autoindex:error] [pid 24165] [client 43.130.78.90:12148] AH01276: Cannot serve directory /home/u67-nxck5rtfblko/www/thedigitalpicnic.com.au/public_html/wp-admin/css/: No matching DirectoryIndex (index.html,Index.html,index.shtml,index.php,Index.php,index.phtml,Index.phtml,index.htm,Index.htm,home.htm,Home.htm,Default.htm,Default.html,default.htm,default.html) found, and server-generated directory index forbidden by Options directive, referer: binance.com
2022-11-23 06:25:13 UTC [nginx][error] 7649#0: *23094642 openat() ‘/home/u67-nxck5rtfblko/www/thedigitalpicnic.com.au/public_html/.well-known/openpgpkey/policy’ failed (2: No such file or directory), client: 185.70.41.32, server: thedigitalpicnic.com.au, request: ‘HEAD /.well-known/openpgpkey/policy HTTP/1.1’, host: ‘thedigitalpicnic.com.au’
2022-11-22 16:02:08 UTC [apache][autoindex:error] [pid 76935] [client 43.130.139.3:12148] AH01276: Cannot serve directory /home/u67-nxck5rtfblko/www/thedigitalpicnic.com.au/public_html/wp-admin/css/: No matching DirectoryIndex (index.html,Index.html,index.shtml,index.php,Index.php,index.phtml,Index.phtml,index.htm,Index.htm,home.htm,Home.htm,Default.htm,Default.html,default.htm,default.html) found, and server-generated directory index forbidden by Options directive, referer: binance.comWP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi there,
I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com.
The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org
You can also look at the troubleshooting guide here:
https://wordpress.org/support/forum/how-to-and-troubleshootingIn addition, you might want to consider posting your question at WordPress.org’s support forum, where people are familiar with such problems and can help you in a more efficient manner: https://wordpress.org/support/forums
Hope this helps! :)
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Hi there,
I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com.
The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org
You can also look at the troubleshooting guide here:
https://wordpress.org/support/forum/how-to-and-troubleshootingIn addition, you might want to consider posting your question at WordPress.org’s support forum, where people are familiar with such problems and can help you in a more efficient manner: https://wordpress.org/support/forums
Hope this helps! :)
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