Critical Error

  • Unknown's avatar
    kandystahl · Member ·

    My site had a critical error due to Elementor Pro. It has been deactivated for now. I received this feedback on the error:

    WP Version 6.1.1
    Elementor Version 3.8.1
    Elementor Pro Version 3.0.8 | By Elementor.com | Visit plugin site
    This plugin failed to load properly and is paused during recovery mode.

    An error of type E_ERROR was caused in line 45 of the file /home/mediasite/spectrumadvertisinginc.com/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php. Error message: Uncaught ReflectionException: Method ElementorProModulesThemeBuilderDocumentsSection::get_site_editor_type() does not exist in /home/mediasite/spectrumadvertisinginc.com/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php:45 Stack trace: #0 /home/mediasite/spectrumadvertisinginc.com/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(45): ReflectionClass->getMethod(‘get_site_editor…’) #1 /home/mediasite/spectrumadvertisinginc.com/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(126): ElementorProModulesThemeBuilderDocumentsTheme_Document::get_site_editor_type_bc() #2 /home/mediasite/spectrumadvertisinginc.com/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(94): ElementorProModulesThemeBuilderDocumentsTheme_Document::get_create_url() #3 /home/mediasite/spectrumadvertisinginc.com/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(67): ElementorCoreCommonModulesFinderCategoriesCreate->create_item_url_by_document_class(‘ElementorProMo…’) #4 /home/mediasite/spectrumadvertisinginc.com/wp-content/plugins/elementor/core/common/modules/finder/base-category.php(92): ElementorCoreCommonModulesFinderCategoriesCreate->get_category_items() #5 /home/mediasite/spectrumadvertisinginc.com/wp-content/plugins/elementor/core/base/base-object.php(142): ElementorCoreCommonModulesFinderBase_Category->get_init_settings() #6 /home/mediasite/spectrumadvertisinginc.com/wp-content/plugins/elementor/core/base/base-object.php(40): ElementorCoreBaseBase_Object->ensure_settings() #7 /home/mediasite/spectrumadvertisinginc.com/wp-content/plugins/elementor/core/common/modules/finder/module.php(107): ElementorCoreBaseBase_Object->get_settings() #8 /home/mediasite/spectrumadvertisinginc.com/wp-content/plugins/elementor/core/base/base-object.php(142): ElementorCoreCommonModulesFinderModule->get_init_settings() #9 /home/mediasite/spectrumadvertisinginc.com/wp-content/plugins/elementor/core/base/base-object.php(40): ElementorCoreBaseBase_Object->ensure_settings() #10 /home/mediasite/spectrumadvertisinginc.com/wp-content/plugins/elementor/core/base/app.php(59): ElementorCoreBaseBase_Object->get_settings() #11 /home/mediasite/spectrumadvertisinginc.com/wp-content/plugins/elementor/core/base/app.php(36): ElementorCoreBaseApp->get_components_config() #12 /home/mediasite/spectrumadvertisinginc.com/wp-content/plugins/elementor/core/common/app.php(153): ElementorCoreBaseApp->print_config() #13 /home/mediasite/spectrumadvertisinginc.com/wp-includes/class-wp-hook.php(308): ElementorCoreCommonApp->register_scripts(‘index.php’) #14 /home/mediasite/spectrumadvertisinginc.com/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #15 /home/mediasite/spectrumadvertisinginc.com/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #16 /home/mediasite/spectrumadvertisinginc.com/wp-admin/admin-header.php(118): do_action(‘admin_enqueue_s…’, ‘index.php’) #17 /home/mediasite/spectrumadvertisinginc.com/wp-admin/index.php(137): require_once(‘/home/mediasite…’) #18 {main} thrown

    Self-declared URL: http://www.spectrumadvertisinginc.com
    Jetpack: Unknown
    WP.com: Unknown

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    You’ve posted to the free support forums for websites hosted here at WordPress.com. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

    I would recommend reaching out to Elementor support for help. Since it looks like you have the Pro upgrade, you can reach them from your account page: https://my.elementor.com/support/

    If you still have trouble, please reach out to the WordPress community for guidance:

    https://wordpress.org/support/forum/how-to-and-troubleshooting

    I hope that helps!

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