Critical error

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  lrawstorne · Member · Feb 18, 2023 at 9:37 pm

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  After plugin update, the site crashed. please help restore to before the crash:)

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Feb 21, 2023 at 1:21 am

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  Hey there, your site doesn’t seem to be using our hosting services. Can you contact your host to see if they can help you restore a recent backup, or deactivate the offending plugin?

  Going forward, these forums are primarily for sites that use our free-tier hosting. We’re a little different from the WordPress software itself. This article explains some of the differences.

  You’ll want to create an account at WordPress.org so you’ll have access to the correct community for your site. Or, you’d be welcome to host here; your plan would get direct support. Or if you just need better backups going forward, here’s what we use on our services.

  I hope this helps!