Critical error

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  puregrainsourdough · Member · Mar 7, 2023 at 1:55 am

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  I’ve updated a product description of the Shop Bread page and changed the price. It would appear the changes were saved Successfully however when I user tested adding the product to shopping cart and pressed View Cart I got a critical error message.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Mar 8, 2023 at 2:37 pm

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  Hi there,

  The WooCommerce team would be best positioned to assist you with the error you’re receiving. If you have a paid WooCommerce extension on a self-hosted site, you can open a ticket while logged into your account at:

  https://woocommerce.com/my-account/create-a-ticket/

  But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:

  https://wordpress.org/support/plugin/woocommerce

  These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:

  https://en.support.wordpress.com/com-vs-org/
  
  Hope this helps.