Critical Error

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  sarahmeaganphotography · Member · Apr 5, 2023 at 4:18 pm

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  I cannot load my site or login. I was able to get in to my wordpress account to try to uninstall plugins and it says no plugins exist..

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Apr 5, 2023 at 5:20 pm

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  Hi there,
  
  Your Jetpack plugin is done as well, so I am unable to view your plugins from our end:

  https://jptools.wordpress.com/debug/?url=sarahmeagan.ca

  So, to confirm, when you visit your admin (sarahmeagan.ca/wp-admin) and go to the plugin page, it shows that no plugins are installed?

  sarahmeagan.ca is not hosted here at WordPress.com, but rather with Go Daddy. I would recommend contacting Go Daddy, as they would be able to assist with this critical issue:

  https://www.godaddy.com/help/contact-godaddy-customer-support-20320

  To clear up any confusion, WordPress.com and WordPress.org are two different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

  WordPress.com vs. WordPress.org

  Hope this helps. Let us know if you have any questions.

  Thanks!