Critical Error

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  kimberlypoulton · Member · Aug 27, 2020 at 4:43 pm

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  I logged into my WP site and was met with a white screen and in the left corner it said there was a critical error on my website. Then were was a link to an article about debugging in WordPress. But I can’t access my site so I can’t debug anything.

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  mrsnlchauhan · Member · Aug 27, 2020 at 5:14 pm

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  @kimberlypoulton,
  You are probably experiencing “White Screen of Death” WordPress error which is almost always caused by PHP code errors or memory limit exhaustion. Another possible cause is a faulty theme or plugin.

  This would be a rare case if you are hosting your site on WordPress.com with any of the following plans:

  • Free
  • Personal
  • Premium

  My guess is that you are probably using open-source WordPress.org software hosted on the third-party hosting provider, however, I would have determined that if you had shared the link of your site.

  In case your site using open-source WordPress.org software hosted elsewhere, you should ask for help in the following forum:
  https://wordpress.org/support/forums/

  This forum is only for sites hosted with WordPress.com.

  Hope this helps.

  Best,
  Sunil Chauhan

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  kimberlypoulton · Member · Aug 27, 2020 at 5:19 pm

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  My site is hosted through Bluehost. I apologize, I didn’t realize this was the wrong place to go for help.