Critical Error

  • Unknown's avatar
    bamboosourcery · Member ·

    We are randomly getting this error message on our site in many places.

    ‘There has been a critical error on this website.’

    Can’t figure out why. Please help!

    Also having other errors. Photos not showing.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hello!

    Thank you for reaching out to the free support forums for websites hosted on WordPress.com. While your site isn’t hosted with us, we’re here to provide guidance to point you in the right direction for assistance.

    Since you’re using the open-source version of the WordPress platform, which operates differently from what we offer on WordPress.com, you can seek help at the community forums here: https://wordpress.org/support/forum/how-to-and-troubleshooting/. The community members in the open-source forum are well-versed in these matters and are in a good position to offer support.

    Alternatively, I recommend reaching out to your hosting provider for help with this issue. Since they host your site’s files, they have access to those files and are the best ones to help you find and fix this problem. If you’re unsure who your hosting provider is, you can use a website like Hosting Checker to look up that information: https://hostingchecker.com/.

    I hope this information helps guide you in the right direction. Feel free to ask if you have any further questions or need more assistance.

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