Critical Error

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  ashleyddawson · Member · Apr 20, 2024 at 10:48 pm

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  Good evening,

  When visitors access my site via mobile device they receive a critical error message on the website. The site works fine on the computer. I haven’t received any email with further information or instructions. Thank you.

  Self-declared URL: http://www.veganwhatveganwho.org
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · Apr 25, 2024 at 5:24 pm

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  Hello!

  Thank you for reaching out to the free support forums for websites hosted on WordPress.com. While your site is not hosted with us, we’re here to guide you in the right direction for assistance.

  Since you’re using the open-source version of the WordPress platform, which operates differently from what we provide on WordPress.com, you can find help at the community forums here:

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The community members in the open-source forum are well-versed in these matters and are in the best position to offer support.

  Alternatively, I recommend reaching out to your host GoDaddy for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you find and fix this problem.

  I hope this information helps guide you in the right direction. Feel free to ask if you have any further questions or need more assistance.